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OUR STORE POLICIES

FIT PROVOC Store Policy

Introduction FIT PROVOC is committed to providing our customers with high-quality products and exceptional customer service. This store policy outlines the terms and conditions of our services and the expectations we have of our customers.

Orders and Payment All orders can be placed through our website or in-store. We accept a variety of payment methods, including credit card, debit card, and bank transfers. Orders will not be processed until payment has been received in full.

Shipping and Delivery We ship to most destinations worldwide. Shipping fees will be calculated at checkout and are based on the weight of your order and your delivery location. Delivery times will vary based on your location, but we aim to deliver all orders within 7-10 business days. If you have not received your order within this timeframe, please contact us.

Returns and Refunds at FIT PROVOC, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a 7-day return policy from the date of delivery. To be eligible for a return, the product must be unused and in its original packaging.

If you receive a damaged item, please contact us immediately and we will arrange for a replacement or a refund.

Customer Service We value our customers and strive to provide exceptional customer service. If you have any questions, comments, or concerns, please don't hesitate to contact us. Our customer service team is available Monday to Friday, 9:00 AM to 4:00 PM (GMT).

Privacy Policy FIT PROVOC takes the privacy of our customers seriously. We do not share any customer information with third parties. For more information, please see our Privacy Policy.

Changes to Policy FIT PROVOC reserves the right to modify this store policy at any time. Any changes will be posted on this page, and customers are responsible for regularly reviewing this policy for any changes.

Conclusion By shopping with FIT PROVOC, customers agree to be bound by the terms and conditions outlined in this store policy. We appreciate your business and look forward to serving you.

Shop Sportwear, gym wear.  

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OUR SHIPPING POLICY

How It Works

Shipping and Delivery We ship to most destinations worldwide. Shipping fees will be calculated at checkout and are based on the weight of your order and your delivery location. Delivery times will vary based on your location, but we aim to deliver all orders within 7-10 business days. If you have not received your order within this timeframe, please contact us.

Learn More

RETURNS AND REFUNDS

How It Works

Returns and Refunds at FIT PROVOC, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a 7-day return policy from the date of delivery. To be eligible for a return, the product must be unused and in its original packaging.

If you receive a damaged item, please contact us immediately and we will arrange for a replacement or a refund.

Customer Service We value our customers and strive to provide exceptional customer service. If you have any questions, comments, or concerns, please don't hesitate to contact us. Our customer service team is available Monday to Friday, 9:00 AM to 4:00 PM (GMT).

OUR PRIVACY POLICY

All About Information Security

Privacy Policy for FIT PROVOC

At FIT PROVOC, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose personal information in connection with our services.

Information we collect

We may collect personal information from you when you use our services, such as when you sign up for an account or make a purchase. This information may include your name, email address, and payment information.

We may also collect non-personal information, such as your IP address and browser type, when you visit our website.

How we use your information

We may use your personal information to:

  • Provide and improve our services

  • Process your transactions and payments

  • Communicate with you about our services

  • Respond to your inquiries and requests

  • Send you marketing and promotional materials if you have opted in to receive them

We may also use non-personal information for statistical purposes, to analyse trends and usage patterns on our website.

Disclosure of your information

We may disclose your personal information to third parties who provide services to us, such as payment processors and marketing partners.

We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no security measures are 100% effective, and we cannot guarantee the security of your information.

Your choices

You may opt out of receiving marketing and promotional materials from us at any time by following the unsubscribe instructions in our emails.

You may also update your account information or request that we delete your account by contacting us at [email address].

Copyright Notice

All content on the FIT PROVOC website, including text, graphics, logos, images, and software, is the property of FIT PROVOC and is protected by copyright law. You may not reproduce, distribute, or transmit any content from our website without our prior written consent.

All trademarks, service marks, and trade names used on our website are the property of FIT PROVOC and may not be used without our prior written consent.

Contact Us

If you have any questions or concerns about this Privacy Policy or our copyright notice, please contact us at info@fitprovoc.com

FIT PROVOC 

Trade Mark Protected 

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Visit Store:

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24 High Road

London, E18 2QL

T: 0208 989 2700 

 

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